1. Introduction and Acceptance
21takabet (hereinafter "the Platform", "we" or "us") provides an online gaming and betting service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you ("the User") and 21takabet.
By visiting our website https://21takabet.lat, creating an account, or using any of our services, you are giving your consent to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
These Terms may be changed at any time. In the event of changes, we will publish a notice on the website. If you continue to use the platform after the notice has been published, you will be considered to have agreed to the new Terms.
2. Account Registration
To access the full range of services on 21takabet, creating a personal account is required. You must provide accurate and up-to-date information at the time of registration.
2.1 Single Account Policy
Each user may operate only one account. Creating multiple accounts using the same person, the same device, the same IP address, or the same payment method is strictly prohibited. If multiple accounts are found, all accounts will be terminated and the associated balances may be forfeited.
2.2 Account Security
It is your responsibility to keep your account login details — username and password — completely confidential. You will be personally responsible for any activity carried out on your account. If you suspect unauthorised access to your account, notify our support team immediately.
2.3 Identity Verification
21takabet may verify your identity at any time. A national identity card, passport, or other documents may be requested for this purpose. Deposits, withdrawals, or other services may be temporarily suspended until identity verification is complete.
3. Age Restriction
By registering on 21takabet you confirm that you are at least 21 years of age. We may request documents to verify age at any time. If it is found that a minor has been using an account, that account will be closed immediately and all balances will be forfeited.
We urge parents and guardians to be aware and take the necessary steps to ensure that their underage children are not able to use this platform.
4. Deposits and Withdrawals
All financial transactions on 21takabet are conducted in Bangladeshi Taka (৳ / BDT). We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
4.1 Minimum Deposit Amount
The minimum deposit amount for each payment method is ৳200. Deposits below this amount are not possible.
4.2 Minimum Withdrawal Amount
The minimum amount for a withdrawal is ৳1,000. Withdrawal requests are generally processed within 1 hour. This time may increase in cases of identity verification or other circumstances.
4.3 Withdrawal Rules
- Withdrawals can only be made using the same method that was used for the deposit.
- The applicable wagering requirements must be met before bonus funds can be withdrawn.
- Once a withdrawal request has been submitted it cannot be cancelled, unless the platform cancels it on its own initiative.
- Funds deposited into an account cannot be transferred to a third party.
4.4 Fraudulent Transactions
If any transaction is identified as fraudulent, unauthorised, or illegal, 21takabet reserves the right to cancel that transaction and suspend the associated account.
5. Bonuses and Promotions
21takabet offers various bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotions page. The general bonus policy is outlined below.
5.1 Welcome Bonus
New members can receive up to a 200% bonus up to ৳10,000 on their first deposit. Example: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000. Or deposit ৳12,000 and receive a ৳10,000 bonus, giving a total balance of ৳22,000.
To withdraw the welcome bonus, you must wager the total bonus amount 10 times (wagering requirement 10x).
5.2 Bonus Abuse
If bonus terms are violated or an attempt is made to exploit bonus benefits strategically, the bonus will be cancelled and related winnings may be forfeited. Attempting to collect bonuses through multiple accounts will result in all accounts being closed.
5.3 VIP Program
The 21takabet VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback percentage differs at each level — Bronze offers 0.2%, Silver 0.3%, Gold 0.5%, Platinum 0.6%, and Diamond up to 0.8% weekly cashback. We reserve the right to change VIP benefits and terms.
6. Betting and Gaming Rules
All gaming and betting activities on 21takabet are governed by the following general rules.
6.1 Bet Decisions
Once a bet is confirmed it cannot be changed or cancelled, unless 21takabet decides on its own initiative to do so due to a technical error or the cancellation of the relevant event.
6.2 Technical Issues
If a game is left incomplete due to a server error, disconnection, or other technical issue, a decision will be made based on the platform's logs. In such cases our decision is final.
6.3 Displayed Odds
Odds displayed in sports betting are subject to change. The odds that were applicable at the time a bet was confirmed will be used in the calculation.
7. Prohibited Activities
The following activities are strictly prohibited on the 21takabet platform:
- Conducting money laundering or transactions involving illegal funds.
- Creating multiple accounts for the purpose of exploiting bonus benefits.
- Attempting to defraud or harm other users.
- Using any software, bots, scripts, or automation tools in games.
- Attempting to hack or bypass the platform's security systems.
- Operating an account using a false identity or someone else's identity.
- Deliberately exploiting any vulnerability or bug in the platform.
If evidence of any of the above prohibited activities is found, the account will be closed immediately and legal action may be taken if necessary.
8. Account Suspension and Termination
21takabet reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:
- If any provision of these Terms is violated.
- If the information provided is found to be false or incomplete.
- If fraudulent or suspicious activity is observed on the account.
- By order of a court or competent authority.
8.1 Voluntary Account Closure
If you wish to close your account yourself, please contact our support team via 24/7 live chat. Please withdraw any valid balance before closing your account.
9. Privacy and Data Protection
Protecting your personal information is our highest priority. We keep all data secure using SSL encryption. Full details on data collection, use, and protection can be found on our Privacy Policy page.
We never sell your personal information to third parties. However, information may be shared in the following cases:
- With authorised partners for the purpose of providing services.
- To comply with legal obligations or directives from authorities.
- To prevent fraud and ensure security.
10. Limitation of Liability
21takabet is not liable for:
- Loss caused by internet disruption or technical issues.
- Loss caused by problems with your own device or software.
- Delays or losses caused by third-party services (payment providers, internet service providers).
- Any circumstances beyond our control (natural disasters, government directives, etc.).
Gaming is a form of entertainment. Please be aware that there is always a possibility of losing money in betting or gaming. To learn more about responsible gaming, visit our Responsible Gaming page.
11. Changes and Amendments
21takabet reserves the right to change, amend, or update these Terms at any time. A clear notice will be provided on the website for any significant changes.
If you continue to use the platform after changes have been made, you will be considered to have agreed to the new Terms. We recommend that you visit this page regularly.
If any conflict arises between these Terms and the Privacy Policy, the latest version of the relevant page will apply.
12. Contact
If you have any questions or concerns about these Terms, please contact us:
- Live Chat: 24/7 live chat support (in Bengali) — directly on our website.
- Email: [email protected]
Our support team is ready to assist you 7 days a week, 24 hours a day.